Muisto support

Need help with Muisto, or found something that isn't working? Write to hello@alderleafstudios.com and we'll get back to you. It helps to include your iPhone or iPad model and its iOS or iPadOS version.

Restoring a purchase

If you bought Unlock All Albums and your albums are locked again, for example on a new iPhone or iPad, open Muisto's settings and tap Restore Purchases. Purchases are shared with your Family Sharing group.

Photos are missing from a book

Muisto can only use the photos it's allowed to see. In the iOS Settings app, go to Muisto, then Photos, and choose Full Access to let Muisto make books from your whole library.

Your privacy

Muisto works on your iPhone and never uploads your photos. Read the privacy policy for the details.